Support

For help with E3 Learning or MedAssist, email Kevin at [email protected].

If the email link does not open your email app, copy and paste [email protected] into a new email.

Account and login help

Sign in to your existing account.
Request a password reset if you cannot sign in. Check your spam folder for the reset email.
Open your account settings to review your profile.
Manage your subscription to review your plan or cancel. You may need to sign in first.

Cancellation and refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

See Terms and Conditions, section 7.2. For a subscription question or trouble accessing your account, email [email protected].

Report an error or a technical problem

Email [email protected] with the page URL and topic, what appears incorrect or what went wrong, and what you expected instead. For a technical problem, include your browser and device and the steps that led to it.

Do not send patient-identifying information, passwords, or payment-card data. Remove these details from any screenshots before sending them.

E3 Learning is for education, not patient-specific care. Follow your local protocols and clinical judgment.