At a Glance
- Use It For
- Deciding whether treatment or transport can go ahead without the patient’s consent, who decides when the patient cannot, and how to handle a refusal, a DNR or POLST, a transfer or a report.
- Fastest Answer
- Ask whether this patient can decide this question now. If yes, the patient decides and any refusal is documented. If not, follow a valid directive or the surrogate, then emergency treatment under state law and protocol.
- Key Numbers
- EMTALA: 3 core duties (screen, stabilize, transfer)
- Unstabilized transfer: written request or physician certification, plus acceptance and records
- Consent: informed, decision-specific, documented
- Don't Miss
- A capable patient’s refusal stands even when death is expected. The emergency exception applies only when the patient cannot take part and no surrogate is available. Acting on an invalid DNR or POLST is a serious error.
- Verify Locally
- State law and agency protocol govern minors’ consent, DNR and POLST forms, surrogate order and mandated reporters. Local protocol and medical direction override this page.
Reference Table
Consent, refusal, surrogate and DNR decisions. Emergency treatment, EMTALA transfers and what you can share. Every row is the federal or professional baseline. State law and local protocol may be stricter.
| Scenario | Rule | Primary source | Bedside action |
|---|---|---|---|
| Adult with capacity | Decides after disclosure of the diagnosis, the recommended treatment, its risks, benefits and alternatives, including no treatment. | AMA Opinion 2.1.1 | Explain, check understanding, then document the discussion and the decision. |
| Capacitated refusal | A patient with capacity may refuse any medical intervention, even when death is expected. | AMA Opinion 5.3 | Confirm capacity for this decision, explain what refusing risks, offer alternatives, and document it. |
| Emergency, no surrogate | Urgent treatment may start without prior consent when the patient cannot take part and no surrogate is available. Inform the patient or surrogate at the earliest opportunity. | AMA Opinion 2.1.1 | Treat within state law and protocol. Implied consent for an unconscious patient is the usual basis, but a known prior refusal still binds. Document the emergency basis and when the patient or surrogate was told. |
| Incapacitated, no directive | The surrogate decides by substituted judgment or best interests, and any advance directive is reviewed with the surrogate. | AMA Opinion 5.3 | Identify the surrogate by name and relationship. Ask for any written directive or POLST. |
| DNR order | Wishes come first: the patient, or the surrogate, is asked before a DNAR order is entered. Ethics consultation is sought if there is no surrogate and wishes are unknown. | AMA Opinion 5.4 | Honor a valid out-of-hospital order or form under state law. Never assume one exists. |
| POLST | Converts treatment preferences into medical orders for people with progressing serious illness or frailty, for use when they cannot speak for themselves. | National POLST Collaborative | Honor a current, signed form for your state. Check the form before you act on it. |
| Any emergency request | A hospital with an emergency department must give a medical screening exam when a request is made, including in active labor, regardless of ability to pay. | 42 CFR 489.24(a) | Do not turn an emergency patient away. Hand off to the ED per protocol. |
| Emergency medical condition | The hospital must stabilize within its capability or transfer. An unstabilized patient may be transferred only with a written request after risk disclosure, or a certification that benefits outweigh risks. That certification is signed by a physician or, when no physician is physically present, by a qualified medical person and countersigned by a physician who agrees with it. Any transfer needs an appropriate transfer: a receiving facility that has space, qualified staff and has accepted the patient; records sent; and qualified personnel and transport equipment. A receiving hospital with specialized capabilities and capacity may not refuse an appropriate transfer. | 42 CFR 489.24(d)–(f) | Transfer only with acceptance, records and qualified transport, and the (e)(1) basis documented. Never move an unstabilized patient on acceptance alone. |
| Family information | When the patient is absent, incapacitated or in an emergency, information directly relevant to a family member's involvement may be shared if it serves the patient's best interest. | 45 CFR 164.510(b) | Share only what is relevant to that person's role. Document the basis. |
| Treatment disclosure | A covered entity may disclose protected health information for the treatment activities of another health care provider, including the receiving facility at transfer. | 45 CFR 164.506(c)(2) | Send the treating team what it needs to continue care. Document what was sent. |
| Serious threat | A disclosure made in good faith to prevent or lessen a serious and imminent threat to health or safety is permitted. | 45 CFR 164.512(j) | Disclose the minimum needed to a person able to prevent the threat. |
| Abuse or neglect report | Child abuse or neglect: disclosure to the authority authorized to receive such reports is permitted. Adult abuse, neglect or domestic violence: permitted when required by law, when the individual agrees, or when a statute authorizes it and the clinician believes it is necessary to prevent serious harm. If the adult cannot agree because of incapacity, the statute-authorized route is also available through an authorized official’s representation that the information will not be used against the individual and that an immediate enforcement activity would be materially and adversely affected by waiting (164.512(c)(1)(iii)(B)), in addition to the serious-harm belief route (164.512(c)(1)(iii)(A)). State law sets who must report and how fast. | 45 CFR 164.512(b)(1)(ii) and (c)(1); state statute | Report per state statute and agency policy, and document the basis for suspicion. Tell an adult about the report unless 164.512(c)(2) allows otherwise. |
How to Use & Interpret
- Decide if this patient can decide this question now. Capacity is tied to the decision. A patient may refuse one intervention and accept another.
- Identify the decision-maker. A patient with capacity makes the call. Without capacity, look for a valid written directive or POLST first. Then the legally authorized surrogate. State law sets that order.
- Confirm any order or form before acting. Signed? Current? Written for this patient? Valid in your state? Check each one before you act.
- Treat under emergency rules only when no decision-maker can be reached. The emergency exception covers the patient who cannot take part and has no surrogate. Tell the patient or surrogate as soon as possible.
- Document the chain. Write down how you assessed capacity, what you told them, who made the call and why.
Local law governs: Your state and your agency write the rules on who the surrogate is, when a minor can consent, which DNR and POLST forms count and who has to report. This page gives the federal and professional baseline. Where local rules differ, follow them.
Additional Tables
Who Decides
| Situation | Decision-maker | Basis |
|---|---|---|
| Adult with capacity for this decision | The patient | AMA Opinion 5.3 |
| Adult without capacity, written directive or POLST | The directive or POLST, within state law | AMA Opinion 5.3; National POLST Collaborative |
| Adult without capacity, no directive, surrogate available | The legally authorized surrogate | AMA Opinion 5.3 |
| Urgent need, no capacity, no surrogate | Emergency treatment may start; inform at the earliest opportunity | AMA Opinion 2.1.1 |
| DNR wishes unknown, no surrogate | Ethics or institutional consultation before the order; prehospital, follow protocol and medical direction | AMA Opinion 5.4 |
Special Populations
- Pediatrics: State law sets consent for minors. That includes emergency exceptions and any services a minor can consent to on their own. Don’t assume a minor can refuse transport or treatment. Follow protocol and medical direction. Suspected abuse? See child maltreatment.
- Pregnancy: The EMTALA screening duty covers a pregnant patient in active labor. The hospital must stabilize an emergency medical condition within its capability, or transfer it under 42 CFR 489.24(e). A woman with contractions? Stabilization means delivery of the child and placenta. Obstetric transport decisions are summarized in emergency childbirth.
- Older Adults: Progressing serious illness or frailty from aging: that is the main POLST population. Before resuscitation, check the chart and any wallet or home form for a directive. Then confirm the form is current.
- Acute illness and intoxication: Acute illness, intoxication and head injury can impair the capacity a refusal depends on. Reassess before you accept the refusal. Then document the reassessment.
- Psychiatric holds and restraint: State law and agency protocol govern involuntary holds and restraint, physical or chemical. Use the least restrictive means that is safe. Reassess at intervals. Document the reason, the method and the monitoring. Chemical restraint is treatment. It needs the same basis and documentation as any other medication.
- Elder, vulnerable-adult and intimate-partner abuse: State statute sets reporting duties, and it differs on who must report and when. Firearm, stab and assault injury duties vary by state too. Check your state before you assume a duty exists or that one is barred. The HIPAA basis for adult disclosure is the rule in the reference table.
Pitfalls & Safety Checks
- Error: You treat a refusal as proof of incapacity. A refusal alone does not establish incapacity. Assess the decision at hand and document what you found.
- Error: Reaching for emergency consent over a capable patient’s refusal is wrong. The exception covers only the patient who cannot take part and has no surrogate.
- Error: Honoring a form that is expired, unsigned, incomplete, out-of-state or written for another patient. Check it against your state and protocol before you act.
- Error: Moving an unstabilized patient because the receiving hospital accepted and the records went along. Acceptance and records are not enough. You also need treatment within capacity to reduce risk, plus either a written request after risk disclosure or a certification that benefits outweigh risks. A physician signs that certification. If no physician is present, a qualified medical person signs it and a physician countersigns.
- Error: Telling the family more than the situation needs. Share what bears directly on the family member’s role or the threat, and record the basis.
- Error: A patient’s refusal of blood products is not a consent gap to fix. A capable patient’s informed refusal is respected and documented. See blood products.
- Error: Walking away from a patient before handoff. Once care has started, give the receiving clinician an oral and a written report. Stopping care without a handoff can count as abandonment under state law and agency policy.
Field & Transport Considerations
- Scope: Crews work under state law and agency protocol. Medical direction defines how you recognize a DNR, how emergency consent and refusals are handled, and which forms your system uses.
- Refusal at scene or transport: A refusal of transport or treatment gets the same capacity check and documentation as any other refusal. The required forms and signatures vary by agency.
- Handoff: Give the receiving team the directive or POLST, the surrogate’s name and contact, the decision made and any reports already filed.
- EMTALA: EMTALA duties attach to hospitals. They do not attach to EMS crews as such. Under 42 CFR 489.24(b), a patient in a ground or air ambulance that a hospital owns and operates counts as having come to that hospital’s emergency department, even off hospital grounds. The exception covers an ambulance run under communitywide EMS protocols that direct it to another hospital, or one run at the direction of an unaffiliated physician. That patient counts as having come to the receiving hospital’s emergency department once brought onto its property. A non-hospital ambulance is covered only on hospital property. Off it, the rule does not apply, even if the crew calls ahead. If a hospital on diversion directs an ambulance elsewhere, and the crew transports onto hospital property anyway, the patient counts as having come to the emergency department. Hospital-owned programs, flight services included, follow hospital EMTALA policy and legal counsel. Interfacility transfers fall under the sending hospital’s transfer duties. Flight transfers: see air medical operations safety.
- Cardiac arrest: A valid DNR or POLST limits resuscitation. Confirm it covers this event before you stop. Termination of resuscitation follows local protocol and medical direction. AHA 2025 Part 3 frames these decisions around beneficence, nonmaleficence, respect for autonomy and justice. ERC 2025 ethics covers advance care planning, family presence and termination of resuscitation. It states that resuscitation decisions should follow patient values and preferences. See adult cardiac arrest.
Clinical Pearls
Refusal versus incapacity: Capacity is tied to the decision in front of you. It rests on four abilities: understanding the information, appreciating how it applies to their own situation, reasoning about the options and expressing a consistent choice. A patient with all four is still deciding, even when the choice looks unwise. So document the assessment. Don’t override the choice.
A DNR limits resuscitation only: AMA Opinion 5.4 puts the order on resuscitation. Only resuscitation. Other treatment carries on according to the patient’s wishes. Confirm what the directive covers.
Stabilize before transfer: Stabilized means no material deterioration is likely during the transfer. For a woman in labor with contractions, it means delivery of the child and placenta. The exception is a transfer under the written-request or physician-certification provisions. If you can stabilize within your capability, do it before you move the patient.
References
- Code of Federal Regulations. (2026). 42 CFR 489.24, Special responsibilities of Medicare hospitals in emergency cases. https://www.law.cornell.edu/cfr/text/42/489.24
- Department of Health and Human Services. (2026). 45 CFR 164.506, Uses and disclosures to carry out treatment, payment, or health care operations. Code of Federal Regulations. https://www.law.cornell.edu/cfr/text/45/164.506
- Department of Health and Human Services. (2026). 45 CFR 164.510, Uses and disclosures requiring an opportunity for the individual to agree or to object. Code of Federal Regulations. https://www.law.cornell.edu/cfr/text/45/164.510
- Department of Health and Human Services. (2026). 45 CFR 164.512, Uses and disclosures for which an authorization or opportunity to agree or object is not required. Code of Federal Regulations. https://www.law.cornell.edu/cfr/text/45/164.512
- Elmer, J., et al. (2025). Part 3: Ethics: 2025 American Heart Association Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care. Circulation, 152(16 suppl 2), S323–S352. https://doi.org/10.1161/CIR.0000000000001371
- Raffay, V., Wittig, J., Bossaert, L., et al. (2025). European Resuscitation Council Guidelines 2025: Ethics in Resuscitation. Resuscitation, 215(Suppl 1), 110734. https://doi.org/10.1016/j.resuscitation.2025.110734
- Appelbaum, P. S. (2007). Clinical practice: Assessment of patients’ competence to consent to treatment. New England Journal of Medicine, 357(18), 1834–1840. https://doi.org/10.1056/NEJMcp074045
- American Medical Association. (2026). Code of Medical Ethics Opinion 2.1.1, Informed Consent. https://code-medical-ethics.ama-assn.org/ethics-opinions/informed-consent
- American Medical Association. (2026). Code of Medical Ethics Opinions 5.3, Withholding or Withdrawing Life-Sustaining Treatment, and 5.4, Orders Not to Attempt Resuscitation (DNAR). https://code-medical-ethics.ama-assn.org/ethics-opinions/withholding-or-withdrawing-life-sustaining-treatment
- National POLST Collaborative. (2026). POLST: Portable Medical Orders. https://polst.org/
Medical Disclaimer
- For Educational Purposes Only: This content is intended for educational reference and should not be used for clinical decision-making.
- Not a Substitute for Professional Judgment: Always consult your local protocols, institutional guidelines, and supervising physicians.
- Verify Before Acting: Users are responsible for verifying information through authoritative sources before any clinical application.
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